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Training Director

Delta Community Supports
Job Description
Delta Community Supports is searching for a strategic and innovative leader to serve as the Training Director. Reporting to the Director of Human Resources and serving on the HR leadership team, this individual will deliver forward-thinking learning and development programs to attract, develop and retain exceptional talent.  This leader will join our organization at a critical time and transition the training function into the HR department where it will be responsible for all learning and development across the organization, providing vision, creativity and innovation for a team that will deliver training focused on effective onboarding, skill based training based on regulatory requirements, supervisory and leadership competencies and more.

Delta Community Supports, Inc. (“Delta”) is a non-profit corporation, operating in Pennsylvania and New Jersey.  Since 1977, Delta has been empowering individuals to live fulfilling lives through a wide-range of community-based services.  From our foster care and adoption services to support services for adults with developmental disabilities, we help people grow and thrive through all stages of life. Our mission is to enrich the lives of individuals and families through outstanding community-based supports and mutually rewarding relationships.  

Duties and Responsibilities
  • Under the direction of the Director of Human Resources, ensure training programs, learning tools and resources are strategically aligned with business goals and values.
  • Ensure all applicable training requirements are met for all Delta employees. Examples would include the petty cash system, self-determination, communication procedures, ODP, DHS and DDD regulations, medical appointment completion, and creating a caring atmosphere.
  • Design and deliver leadership development and ongoing training programs in support of the strategy across various levels of employees.
  • Develop training to support career plans and succession planning.
  • Use licensing results, performance reviews and skill gap analyses to identify training needs per department, team and individual employee.
  • Working collaboratively with various stakeholders, develop group and individual learning courses.
  • Serve as a resource for management when there are significant training and performance issues at the site or with a particular staff.
  • Supervise trainers and other training department staff.
  • Oversee learning activities, curriculum and resources.
  • Manage training budgets.
  • Evaluate the results of learning courses to determine if or what changes may be required.
  • Apply talent management techniques and best practices to the needs of the organization, including coaching, consulting and mentorship programs with managers and employees to establish a culture of continuous learning.
  • Recommend new training methods including e-learning courses and game-based platforms.
  • Perform such other duties that may be assigned for providing excellent customer service and for the most effective operation of the company.
Position Qualifications
  • Master’s degree in a related field and at least three (3) years’ experience working as a Training Director, Training Manager or similar role.
  • A Bachelor’s degree in a related field and (6) six years’ experience may be considered.
  • Experience with individuals who have Intellectual Disabilities/Autism, a plus.
  • Supervisory experience a plus. In-depth understanding of traditional and modern training methods (including workshops, simulations, e-learning and coaching.
  • Experience organizing training activities in a corporate environment.
  • Hands-on experience with project management and budgeting.
  • Proficiency in Learning Management Systems (LMS)
  • Demonstrated knowledge of learning and development techniques and best practices.
  • Ability to assess competency gaps and identify what employees need to learn for successful individual and organizational performance.
  • Demonstrated excellent communication and consultation skills, both written and interpersonal at all levels of the organization, along with strong presentation skills.
  • Demonstrated success with creating learning tools, resources and activities to grow and develop employees.
  • Self-motivated with an action-and-results delivery orientation including strong organizational skills with attention to detail.
  • Ability to read, write and speak English; perform arithmetical calculations.
  • Ability to use telephone, voice mail, copier, facsimile machine, computer and calculator.
  • Operate vehicles in accordance with applicable laws, insurance provider requirements and company policies and procedures.
  • Ability work effectively with people, facilitating their growth and development.
  • Ability to use a wide range of intellectual and practical problem solving.
  • Ability to travel and work at off-site facilities.
Please visit our website to apply, and submit your resume and cover letter.
Contact Information